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Report

Death by a Thousand Vendors:
The Hidden Costs of Digital Health

More vendors. More spend. More headcount. And yet — the problem is getting worse.

New original research from 106 senior benefits leaders uncovers a growing disconnect between digital health investment and operational reality. As portfolios expand, so does the hidden burden — on budgets, teams, and outcomes.

In this report, you will discover:

  • Why 75% of employers now manage 4+ digital health vendors — and how that complexity scales costs

  • The true cost of vendor management (averaging ~$580K annually on top of benefits spend)

  • How benefits teams are losing hours each week to operational overhead, not strategic impact

  • Why adding vendors, budget, or headcount isn’t solving the problem — it’s accelerating it

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WHITE PAPER

Taming the Hydra: Reimagining Digital Health Infrastructure for Scalable, Sustainable Care

The promise of digital health was transformation—but for many health plans, it’s resulted in complexity, spiraling costs, and disconnected care. With hundreds of digital point solutions operating in silos, the system is bloated, chaotic, and unsustainable.

In this white paper, you'll discover:

  • Why fragmented digital health ecosystems are driving up costs and complicating care

  • How leading health plans are streamlining operations with infrastructure-first strategies

  • A scalable framework to evaluate, integrate, and manage digital point solutions

  • How Solera enables unified data, smarter navigation, and measurable health outcomes

Download the White Paper

Additional Resources